Hassle-Free Warranty, Comprehensive Support: Red Zebra AI After-Sales Policy

Red Zebra AI is committed to providing reliable and high-quality after-sales services, ensuring that every customer experiences peace of mind when using our products. Whether it’s hardware repair or technology updates, our after-sales team is always here to support you.

Standard Warranty Services to Protect Customer Rights

All Red Zebra AI products come with standard warranty services, providing customers with comprehensive protection during their usage.

Warranty details include:
Free device repair services covering normal wear and tear or issue resolution during product use.
Free replacement services for devices that cannot be repaired within the warranty period.
Technical update support to ensure devices meet the latest technological standards and performance requirements.

Note: The warranty does not cover damages caused by force majeure events (e.g., natural disasters).

Free Factory Testing and Performance Optimization

Red Zebra AI also offers free factory testing and performance optimization services to ensure all devices consistently operate at their best.

The services include:
Factory Testing: Comprehensive testing of product condition and potential issues to ensure stable operation.
Performance Optimization: Optimizing device performance according to specific project requirements to extend service life and enhance efficiency.

Through regular checks and optimizations, we help customers minimize the risk of unexpected device failures, improving efficiency for long-term collaboration.

One-Stop Customer Support

Our after-sales team is ready to respond to customer needs, whether it’s warranty inquiries or technical support. Moreover, through efficient and professional service practices, we are dedicated to delivering an exceptional after-sales experience.

At Red Zebra AI, we believe that excellent after-sales service is the cornerstone of customer trust. Through standard warranties, technical support, and comprehensive testing and optimization, we ensure the reliability of our customers’ devices worldwide.